Help & Support
Find answers to common questions or get in touch with our support team.
Live Chat
Chat with our support team in real-time. Average response time under 2 minutes.
Available: 24/7
Email Support
Send us a detailed message and we will get back to you within 24 hours.
Available: 24/7
Phone
Speak directly with a support agent for urgent matters.
Available: 9 AM - 11 PM IST
Frequently Asked Questions
How do I deposit funds?
Click the Deposit button in the header, choose your preferred amount, and scan the QR code or copy the payment code to complete the transaction through your payment app.
How long do withdrawals take?
Withdrawals are typically processed within 24 hours. The funds will be sent to the account or payment key you specified during the request.
How does the VIP program work?
Every bet you place earns XP which contributes to your VIP level. Higher levels unlock better cashback rates, personal managers, exclusive events, and more.
Is my personal data secure?
Yes. We use industry-standard encryption (SSL/TLS) for all data transmissions and store personal information on secured servers with strict access controls.
How can I set betting limits?
Visit the Responsible Gaming page to configure deposit limits, loss limits, and session reminders. You can also request self-exclusion if needed.
Can I cancel a pending withdrawal?
Pending withdrawals can be cancelled within 30 minutes of the request from your transaction history. After that, the process cannot be reversed.